Innovation and Technology
Great People...Great Processes...Great Technology
Parkway’s investment in parking technology has been revolutionizing the industry for more than ninety years and continues to do so today. Technology accelerates and enables industry-leading customer experience and world-class operating success across the Parkway platform. Parkway is engaged with partners around the world to lead global innovation in the industry that produces better products and experiences locally.
Our investment delivers exceptional value and a worry-free experience in several key areas.
At Parkway we have a personal and deep commitment to delivering technology to the industry that helps our customers and our partners to experience parking at a higher level.
We lead the way in advanced options like tap-to-pay, scan-to-pay on-site, and app-based reserve and pay. Touchless parking has never been easier!
"5 Stars...The bluetooth gate opening is the best! The whole process is touchless." - customer Kevin M.
For our customers…
Park With Ease
Parkway led the way with in-garage navigation systems, vehicle & license plate recognition, and mobile reservation & payment.
Park Your Way
Customers can chose the best credit card, digital and contactless payment options in the industry. However you choose to pay, payment processing is handled on a highly reliable PCI-compliant platform to protect customer data.
Park With Confidence
Parkway facilities are integrated with our 24/7 Customer Care Center. We are at the ready to assist customers with any need.
For our investment and operating partners…
Customers prefer self-service and mobile payment systems over cashiered methods. The growth of contactless payment has expanded that expectation. Customers are frequently drawn to these technology-enabled locations on this basis alone.
Automated systems generate data that can be used to better manage operations. Information is timely, accurate and actionable. We track and analyze activity to continuously improve operations.
Operating expenses, such as payroll, can be reduced by 50% in a technology-enabled facility. The platform creates scale and stability that makes parking an asset.
Integrated, automatic revenue control, site monitoring and gate management improve the customer experience while delivering up to 15% more revenue.
For the world...
Parkway is committed to creating sustainable solutions.
Many of Parkway's parking lots depend on the sun as their only source of power. An increasing number of Parkway's Philadelphia parking facilities are conveniently equipped with electric vehicle charging stations. Parkway Electric Vehicle stations boast an average customer rating of 9 (out of a possible 10) on Plugshare, the #1 downloaded EV charging station locator application. Lighting upgrades saved tons of CO2 emissions annually.
App and mobile-enabled search and access systems reduce idle time and driving time finding parking spots. LPR cameras further shorten entry and exit lines at many locations. Both of these technologies mean fewer emissions.